No more trade-offs

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Third-party analysis shows how we kept medical trend flat across our book of business while delivering the industry’s highest-rated member experience

Fact: Healthcare costs are outpacing inflation.
Fiction: There’s nothing employers can do about it.

As employers, you don’t have to look too far to find ways to cut costs at the expense of the employee experience. But we know that’s not an option for companies that care about their people. Collective Health was founded on the hypothesis that delivering a healthcare experience that people love AND controlling costs are not competing priorities, but rather, highly complementary. For the last three years, we’ve maintained the industry’s highest-rated member experience—something we’re exceptionally proud of—but has our approach made a financial impact?

We recently went through a rigorous third-party analysis across our book of business to find out.

The results are in.

In partnership with a third-party actuarial consulting firm, we assessed renewal medical trend for our clients and found that we achieved +0.1% across our book of business. Compared to the industry standard of +5%, that equates to millions of dollars in savings.

The analysis revealed that our trend was driven by care optimization, not care avoidance.

How much exactly? Let’s say your company has 20,000 employees. Maintaining a +0.1% trend instead of the standard +5% results in a $58.2m savings over three years.

What’s more—the analysis revealed that our trend was driven by care optimization rather than care avoidance. Collective Health members reduced unnecessary care like emergency room visits and some advanced imaging, and increased utilization of urgent care facilities and behavioral health care.

So what does this all mean? To us, it suggests our founding hypothesis may be true, and what we’re doing at Collective Health is really working—for companies and their people.

To learn more, download the full report and watch the on-demand webinar.

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