Collective Health reduces healthcare cost trend by half over five-year period for studied customers


Study Overview

Independent study analyzed a subset of Collective Health customers over a five-year-period

Used Aon’s Cost Efficiency Measurement (CEM) methodology to compare members’ medical and pharmacy claims costs against a matched control group

Analysis included use of digital engagement through My Collective™, Member Advocate support, and
Care Navigation

5 Key findings


Collective Health controlled healthcare costs for customers studied.

Five-year medical trend cut by


compared to matched controls


Collective Health cut costs for members managing two chronic conditions.

Statistically significant claims cost improvements from $57PMPY above control (Year 1) to $1,130PMPY below control (Year 5) for members with two chronic conditions.


Collective Health member engagement increased with clinical complexity.

The increased engagement rate among those with complex conditions is correlated with favorable Cost Efficiency improvement over time with Collective Health.

Improved Cost Efficiency by average of 13.7% among top 10 most prevalent conditions.


Collective Health reduced spend in key outpatient services.

Spending for key outpatient services improved by


over the 5 year study, relative to control.

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