Collective Health reduces healthcare cost trend by half over five-year period for studied customers

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Study Overview

Independent study analyzed a subset of Collective Health customers over a five-year-period

Used Aon’s Cost Efficiency Measurement (CEM) methodology to compare members’ medical and pharmacy claims costs against a matched control group

Analysis included use of digital engagement through My Collective™, Member Advocate support, and
Care Navigation

5 Key findings

1

Collective Health controlled healthcare costs for customers studied.

Five-year medical trend cut by

52%

compared to matched controls

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2

Collective Health cut costs for members managing two chronic conditions.

Statistically significant claims cost improvements from $57PMPY above control (Year 1) to $1,130PMPY below control (Year 5) for members with two chronic conditions.

3

Collective Health member engagement increased with clinical complexity.

The increased engagement rate among those with complex conditions is correlated with favorable Cost Efficiency improvement over time with Collective Health.
4

Improved Cost Efficiency by average of 13.7% among top 10 most prevalent conditions.

5

Collective Health reduced spend in key outpatient services.

Spending for key outpatient services improved by

11%-22%

over the 5 year study, relative to control.

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