Collective Health and Uber Health Working to Give Select Members Easy Access To Transportation Services

Initial proposed pilot will focus on how expanded access to transportation can help members navigating complex care

Mar. 1, 2018—San Francisco—Collective Health today announced it is a launch partner with Uber Health. The company is piloting the integration of Uber Health’s services into The Collective Health Platform, enabling the company to easily book Uber rides for members and ensure dependable transportation for healthcare services.

Collective Health is initially running the pilot focused on members with complex needs. These members, who work with Collective Health’s team of member advocates and social workers, will now also have Uber rides to clinic appointments available as a resource.

“Our goal has always been to make healthcare more accessible, helping people get the right treatment at the right time. This is especially critical for people who are navigating more complex health issues,” said Dr. Rajaie Batniji, co-founder and Chief Health Officer of Collective Health. “We’re constantly experimenting with how we can improve health outcomes, and I’m excited to see how seamless access to transportation services via Uber Health can further optimize care. No one—especially those with chronic conditions—should miss an appointment for lack of transportation.”

A recent study by Collective Health and a third party actuary firm found that members who were more engaged with their health plans practiced better care utilization, thus reducing unnecessary care and saving costs. This included a 5 percent reduction in emergency room visits, accompanied by a 4 percent increase in urgent care visits.

The partnership with Uber is the latest enhancement to Collective Health’s industry-leading platform and member experience, which help more than 120,000 members across the U.S. understand, navigate, and pay for healthcare.

About Collective Health

Collective Health gives companies a smarter way to provide healthcare coverage through technology and design. Powered by an all-in-one solution that connects and administers the entire health benefits ecosystem—health plans, benefits programs, spending accounts, employee support—their technology delivers an effortless experience for everyone. Focused on serving the 170M+ Americans who receive healthcare coverage from their employers, Collective Health has been selected by leading U.S. companies. Founded in October 2013, Collective Health is backed by NEA, Founders Fund, Google Ventures, and other leading investors. The company is headquartered in San Francisco, Calif. For more information, visit

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