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Employers & Health Systems: Navigating New Healthcare Frontiers with Scott Burton, Commercial Market President, Providence Health Plan

In this episode of The Benefits Playbook, Scott Burton, Commercial Market President at Providence Health Plan, shares how employers and health systems can work together to address rising healthcare costs, rethink benefit design, and create meaningful value for employees and organizations alike.

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We’re having conversations with many of our employers around how to think about benefit design differently and move toward value-based contracting even in today’s challenging world. Employers have a lot of power to impact change, and we’re having conversations we haven’t had in the last decade plus in healthcare…we need a new paradigm because today’s system is clearly broken.

– Scott Burton

Season 3 continues with an insightful conversation on navigating healthcare beyond traditional models to improve outcomes and collaboration between employers and health systems.

Scott leads commercial sales and growth strategies for Providence Health Plan (PHP), overseeing state and regional operations, guiding Sales and Account Services teams, and managing the broader commercial business. Host Kirk McConnell talks with Scott about opportunities for employers to influence health system strategies, the evolving role of benefits administrators, and lessons from PHP’s community-focused approach.

Key highlights from Scott’s episode include:

  • How employers can address rising healthcare costs
  • The shifting role of benefits administrators
  • Opportunities for collaboration between health systems and employers
  • Lessons from Providence Health Plan’s community-based approach

🎧 Listen to the full episode above, or find it on Apple Podcasts, Spotify, or your favorite podcast platform.

📄 Read the episode transcript here.

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