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One size doesn’t fit all in benefits with Kristen Jordan

In this episode of The Benefits Playbook, guest Kristen Jordan, Benefits & Wellness Manager at Chime, explains the importance of a customized wellness program.

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The Benefits Playbook is a podcast covering all things employee healthcare, brought to you by Collective Health. Each episode features an in-depth conversation between Sasha Yamaguchi, Commercial Leader at Collective Health, and an expert in the health benefits industry.

The latest episode of The Benefits Playbook features Kristen Jordan, Benefits & Wellness Manager at Chime. Kristen is responsible for the development, implementation, and maintenance of various programs that enhance employee well-being and satisfaction. Kristen has a proven track record of creating and managing benefit plans, wellness programs, and vendor relationships that match the company’s goals and values.

In this episode, Kristen sits down with Sasha Yamaguchi, our host, to share everything she’s learned about creating a positive, inclusive work environment and wellness initiatives that truly meet the needs of her employees. Kristen and Sasha discuss the importance of employee benefits education, customized wellness programs, and the impact of a leave-of-absence management tool.

“When we think about wellness programs, you really do have to tailor them to your specific company. You can’t just put a one-size-fits-all program in there because you may not see the results or the engagement that you’re looking for when it comes to implementing a wellness program.”

– Kristen Jordan

Highlights from this episode include:

  • An exploration of Kristen’s career journey
  • Chime’s wellness and benefits philosophy
  • How Chime builds each year’s benefits plan
  • Tips and strategies for ensuring a great member experience
  • Kristen’s advice for those new to the industry

Listen to the full episode above, or on Apple Podcasts, Spotify, or your favorite podcast platform. 

Read the episode transcript here.

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