Think like a marketer: How to target your Open Enrollment campaign

CH_Insights_Articles_Hero_Desktop@2x

Published

It’s that time of year again, and your people would rather throw a dart at a list of health plans than read Open Enrollment materials. This lack of engagement leaves your people confused, your (carefully crafted) resources unused, and causes overall dissatisfaction with the Open Enrollment process for you and your people.

This year, we turned to some of the best and brightest marketers we know to help you learn from their experiences and create the most engaging Open Enrollment ever. Previously, we shared two tips on how to plan for a successful OE. Today, we’re looking at targeting—how can you identify the right people and make sure your content is reaching them the right way? Read on to learn more.


 

TIP #3

Know your audience

At the beginning of any marketing campaign, the first question a marketer asks is: “Who is my audience?” Without knowing who you are marketing to, you can’t begin to figure out how to best communicate to them.

MARKETING TIP:

Understand your buyer
Consider the different groups in your population and map out the unique communications challenges associated with each.

TIP #4

Optimize your content

Once marketers understand who they are marketing to, they can start crafting tailored messages to each group. The key is to consider the best delivery method for each group, leveraging different channels to meet people where they are.

MARKETING TIP:

Content is king
Map your content to your audiences, using the appropriate channels for each group.

Beyond content mapping, make sure to follow the cardinal rules of marketing for maximum impact. We go into depth on these in our marketer’s guide, but in general, keep these in mind:


Want to learn more about how to market this year’s Open Enrollment more effectively? Download the full guide.

Take control of your healthcare business

See how
take_control_cta-portrait2x