Contact us

Member questions

844-803-0210

M-F4:00am–6:00pm Pacific
SAT7:00am–11:00am Pacific

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Provider inquiries

844-803-0210

If you are a medical provider looking for claims verification or status updates, please call the number above.

Please do not submit PHI information via email

Sales questions

844-265-3288

M-F4:00am–6:00pm Pacific

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All other inquiries

General marketing, PR, or corporate inquiries

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Use your My Collective™ account to submit member-related questions

Check out our frequently asked questions

Find answers on every topic from our product to our partners (and everything in between).

You can also find us here

San Francisco,
California

Plano,
Texas

Lehi,
Utah