Check your fax machine at the door.
At Collective Health, we think health insurance is too important to be so frustrating. With new technologies and new consumer expectations, there’s more opportunity than ever to create a member experience that you can be proud of–one that actually takes care of your people when they need it most.
Know everything instantly
Our members can find a doctor, ask a question about their care, or check their coverage on the go with our app. Even health cards are digital with Collective Health.
Skip the hold music
Speak directly to one of our highly trained Member Advocates whenever snags happen, by phone, email, or online chat. And if you do call us, our Member Advocates answer the phone in 30 seconds or less.
We’ve translated the medical speak so members can use and choose their health benefits like pros.
Advocacy, the right way
Our patent-pending technology analyzes your programs, identifies specific members who would benefit from them, and then uses web, mobile, and human outreach to personally connect members to the appropriate care and support when they need it.